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Wednesday, October 12, 2011

Fonts not showing up in MS Word : solved issue

Today while working in one of my network system. I found that fonts were not showing in word, while it was showing in Excel or any other office components. It's Windows XP Operating System with office 2007 installed.

I have checked 2-3 times by restarting word, restarting computer.. nothing worked.. at last "Googled" :-)

Found two things to do for solution

1. You may have insatalled generic text service 


System has attached virtual printer to print document when default printer is not available and it was set as default print.When I set the regular printer as the default then the fonts show up. :-)

So first you go to Control Panel and check printer list in printers. if you have generic text service as default printer. Alter your default printer. Fonts will be shown.

2. corrupted normal.dot file

You have normal.dot file located in your Application Data folder.
In XP it's at : C:\Documents and settings\<user name>\Application Data\Microsoft\Templates
In Vista + it's at : C:\Users\<user name>\Application Data\Microsoft\Templates
It is responsible for word to locate few basic things. it may get corrupted.

To resolve such issue
  • Close All instances of word
  • Locate normal.dot file in your C: drive
  • Rename the file from normal.dot to normal.dot.old
  • Open new word document. It will create new normal.dot file :-)

All fonts will be shown up.

Good Luck..


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